Privacy Policy

Home / Privacy Policy

Effective Jan 1, 2009

Revised Oct 20, 2022

Thanks for using Wagefiling Inc.! Our mission is to create a more concise and convenient way of processing and e-filing information returns to the IRS. Here we describe how we collect, use, and handle your personal information when you use our websites, software, and services (“Services”).

The Information We Collect and How We Collect It:

The information Wagefiling Inc may collect about you includes:

  • Contact information such as your name, postal address, telephone number, and email address.
  • Transaction information, including purchase history, order, and contract information
  • Technical information, such as details about your device, your browser, how you use our website, including what pages of our websites you visit and when, and IP addresses, and
  • Security data used for authentication and fraud prevention.

Wagefiling collects this information in several ways:

  • Through information you provide in your Wagefiling Profile,
  • While providing online technical support, consultation, live chat, or product information,
  • Through the process of maintaining and upgrading our products,
  • Through automated means such as communications protocols, email communications, cookies, web beacons and pixels, and other related technologies, and
  • Through your interest in Wagefiling ads placed on third-party sites.

How We Use Your Information:

Wagefiling may use your personal information in the following ways:

  • To fulfill requests for services made online and to provide other information you request,
  • To provide customer support and communicate with you about your orders, purchases, or accounts with us, requests, questions, and comments,
  • To inform you about important news about Wagefiling, our new products and services, product updates, technical support issues, events, and special offers we think you may be interested in,
  • To make the Websites easier for you to use, such as by identifying you across platforms or devices for a consistent user experience and customizing content and advertising relevant to your interests through analytics and profiling technology,
  • To facilitate the use of certain features of the Websites, including collaborative forums and online communication channels if they are available, and should you wish to use them,
  • To protect the security and integrity of Wagefiling Websites, systems, servers, and other technical assets,
  • To prevent and detect fraud or other prohibited or illegal activity,
  • To contact you for customer satisfaction surveys or other market research activities,
  • To promote our products and services on our Websites and third-party websites,
  • To operate, evaluate, and improve our business (including developing new products and services; managing our communications; and performing accounting, auditing, billing, reconciliation, and collection activities),
  • To meet legal requirements, or as required by a judicial process or a government request, and to establish, exercise, or defend a legal claim, and
  • To comply with industry standards and our policies.

How We Share Your Information:

We will not sell, rent, or lease your personal information to others. There are, however, situations in which we may share the personal information we collect online with other parties. These may include disclosures that we make:

  • To comply with industry standards and our policies,
  • To our vendors, subcontractors, processors, and other business partners for purposes related to those described above, and who have agreed to abide by our privacy and data-security requirements. Example IRS and SSA,
  • At your direction or with your consent,
  • To companies other than Wagefiling entities in connection with a sale or transfer of all or part of our business or assets,
  • In response to valid legal process, including from law enforcement or other governmental agencies, and
  • As we otherwise believe is necessary to protect our rights or property, including the security and integrity of the Websites.

Our Commitment to Data Security:

Stewardship of your data is critical to us and a responsibility that we embrace. We believe that your data should receive the same legal protections regardless of whether it is stored on our Servers or on your home computer’s hard drive.

We use physical, technical, and organizational measures that are reasonably designed to protect personal information against accidental or unlawful destruction, loss, or alteration; unauthorized disclosure or access; and against all other unlawful forms of processing. Although no information security system is impenetrable, we maintain a comprehensive information security program that is proportionate to the risks associated with the processing.

Retention. When you purchase our services or products, we will retain information you store on our Servers for up to 5 years in back up storage or as long as we need it to provide you the Services. If you would like us to remove your data from our storage, please contact us to fulfill this request. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary, to comply with our legal obligations, resolve disputes, or enforce our agreements.

Changes to This Statement:

If there are updates to the terms of this Privacy Statement, we will post those changes here and update the revision date in this document so that you will always know what information we collect online, how we use it, and what choices you have. Your continued use of the Websites following the posting of changes to this Privacy Statement means you accept those changes.

Your Acceptance of These Terms:

By using the Websites, you accept and agree to the terms of this Privacy Statement.

How to Contact Us:

Your personal information is controlled by Wagefiling Inc. regardless of where you reside. Have questions or concerns about Wagefiling Inc., our Services, or privacy? Contact our Data Protection Officer at [email protected]. If they cannot answer your question, you have the right to contact your local data protection supervisory authority.